Reference

Privacy Policy For Your Account Data

Live Roulette, Dream Catcher, Aviator and your wallet activity share one account area, so this Privacy Policy explains what we collect, why we collect it and how you…

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goldenrashi Privacy Policy For Your Account Data
CONTACT ROUTES

Contact Paths For Privacy Requests

Privacy questions need a clear route, not a maze. Use the contact path that matches your request so we can confirm your account, locate the right records and respond without asking for…

In-account chat Open in-account chat and choose privacy help. We can confirm the request, tell you what proof is needed, and move account-data questions to the team that handles privacy cases.
Privacy email Write to [email protected] from the email linked to your account. Include your account name, the request type and any payment reference, but do not send card images or unnecessary identity copies.
Verification support If you need correction, access or deletion checks, we may ask for proof that matches the account. This protects your data from being changed through a request that did not come from you.
DATA PRACTICE

Live Roulette Data Handling Practices

The Privacy Policy is written around how the account actually works: login, lobby use, wallet records, game history, support chats and device signals.

Collection purpose

We collect details you provide during account creation, KYC checks, support chats and wallet requests. We also record account activity, device signals and session data so we can maintain access and investigate unusual activity.

Cookie use

Cookies help remember language choices, session status and security checks. You can change browser settings, but some account functions may not work correctly if essential session cookies are blocked.

Payment records

UPI, Paytm, PhonePe and Google Pay references are stored with wallet activity so deposits, withdrawal checks and dispute questions can be matched to the right account without asking you to resend every detail.

Security checks

Login attempts, device changes and password resets may be logged to protect your account. When a privacy request is made, we may compare these records before changing or releasing account data.

Retention periods

We keep records only for operational, legal, dispute and security needs. When a record is no longer needed for those purposes, we delete it or reduce it so it no longer identifies you.

Change requests

You can ask us to correct inaccurate account details or explain the data linked to your profile. Some changes may require identity proof, especially where payment or KYC records are involved.

Privacy Questions Before You Join

Before you open an account, you should know what happens to the details you share. These answers explain how the Privacy Policy applies to identity checks, cookies, payment references, account changes and location-based access in India. They are written for practical use: what we collect, why we need it, how long it may stay and how you can ask us to correct or remove it.

It covers details you share directly, such as name, mobile number, email, KYC documents and support messages. It also covers wallet references, login records, cookie data and activity linked to your account.

We keep transaction references so deposits, withdrawals, refunds and disputes can be matched to your account. These records also help us respond to payment questions without asking you to resend the same proof many times.

Yes. Send the request through in-account chat or [email protected] from your linked email. We may ask for identity proof before changing details that affect access, KYC status or payment records.

Cookies help us remember your session, security checks and basic preferences. You can manage them in your browser, but blocking essential cookies may prevent login, wallet actions or account-verification steps from working properly.

Only trained support, payments, verification and compliance staff can access KYC records when their role requires it. Service partners may process limited data for checks, but they must handle it under privacy and security duties.

We keep records for account operation, legal duties, disputes, fraud checks and security needs. When those purposes end, we delete the data or reduce it so it cannot easily identify you.

Yes. Access and eligibility depend on local law and are available where local law permits. We may use location, account and verification details to apply those rules and answer privacy requests correctly.

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